Thank you again for all your help. It would be nice if there were more companies with customer support team as helpful as yours.
I think it is very convenient that I can be informed about status of my order and a process of shipment.It is really useful.
Please check our Refund and Order Cancellation Policies.
You should contact our support team by phone or e-mail, and notify about this problem. We will reship the product free of charge or give your money back.